By Emma Reynolds, CNN
If you’re tired of the Bond formula, Queen Sono may be the spy you’ve been waiting to binge-watch. In this Netflix series, due for global release February 28, Pearl Thusi plays a dazzling secret agent trying to uncover the truth about her mother’s assassination while also protecting her country.
“Queen Sono” is the first original African series commissioned by Netflix (NFLX), part of an effort by the streaming service to increase its appeal to viewers there, analysts say.
Netflix seeks to expand in Africa as it nears “a saturation point” for subscriptions in many developed markets, says Constantinos Papavassilopoulos, an associate director at market research firm IHS Markit.
‘Showcasing an African aesthetic’
“Queen Sono” is “a kaleidoscope of expression of African artistry” says Dorothy Ghettuba, head of International Originals for Africa at Netflix. “It showcases an African aesthetic onscreen that the rest of the world has never had a chance to see … exploring the origins of contemporary trends through African eyes and the breadth of ideas that this vast continent has to offer.”
The lead character is “a female African hero for the times,” says Kagiso Lediga, the show’s South African creator. The series is designed to be a pan-African thriller that’s an entertaining and smart political drama, Lediga says.
“If it appeals to all Africans, it appeals to the world,” he says. “Those people and stories have always been there but never seen as viable for a global audience.”
Netflix is planning more projects in the region. “Shadow,” a smaller South African production commissioned after “Queen Sono,” premiered last March. In April, Netflix announced its first original African animation, “Mama K’s Team 4,” about four girls in a futuristic Zambia, and a South African teen drama, “Blood & Water,” is in the works.
Netflix has also acquired high-quality “Nollywood” (Nigerian) movies, including “Lionheart” and “Chief Daddy.” Nollywood films are typically low budget, says Papavassilopoulos, but Netflix is willing to spend money on “high-brow, top-quality drama” with “export potential.”
Netflix doesn’t release subscription figures specifically for Africa but it reported in December that it had 47.4 million subscribers in Europe, the Middle East and Africa. Simon Murray, principal analyst at London-based Digital TV Research, estimates that it has 1.41 million subscribers in sub-Saharan Africa, mostly in South Africa, with five million expected by 2025.
Africa represents a “growing” market,” says Murray. His firm projects that Internet-delivered TV and video revenues in sub-Saharan Africa will top $1 billion by 2024 (up from $223 million in 2018), with almost 10 million subscribers by 2023 (up from 1.56 million in 2017).
The market remains largely untapped because of the “low penetration of good quality content services,” says Papavassilopoulos.
“Although there’s a global demand for Hollywood content, people always want to watch local stars and local product,” Murray adds. “You have to refresh your content on a regular basis to keep subscribers and attract new subscribers.”
Barriers to overcome
But offering appealing content only goes so far — the “real battleground” is how to reach the customer, says Papavassilopoulos, who notes that only around 40 percent of households in sub-Saharan Africa have a TV.
One obstacle for the streaming services is the low broadband penetration in Africa, which averaged just 25 percent in 2018, according to the World Bank.
A related challengeis the relatively high cost of mobile data, says Murray. Data is less affordable in sub-Saharan Africa than anywhere in the world, costing an average 6.8 percent of monthly income, according to the GSMA, which represents mobile operators worldwide. In high-income countries, data averages just 0.5 percent of monthly income.
To help ease data costs, Netflix has introduced a mobile tool that allows users to control their data consumption and reduce usage by downloading content for offline viewing.
It is also developing local partnerships to make digital payments easier in countries where they are unusual; customers with South African telecommunications providers Telkom and Vodacom can add their subscription to existing bills.
Papavassilopoulos says Netflix could at some point reduce subscription fees and introduce mobile-only plans — which it has done in India — making the service more affordable and suitable for countries in sub-Saharan Africa where mobile is effectively the only infrastructure available for viewing.
Netflix needs to stand out against its rivals in the area.
Its African competitors include South Africa’s Showmax, which offers easy digital payments through a local partner and package deals with a domestic satellite service that can save customers money.
Nigerian IrokoTV has branded kiosks where viewers can download movies to their phones to watch later, saving on data costs, and employs local salespeople who can reach customers in a way Netflix does not.
Long term, it also remains to be seen how Netflix will compete against its American rivals on the continent. In November, Apple TV+ launched in 12 African countries, including South Africa, Uganda, Mozambique, Ghana, Niger and Zimbabwe.
Netflix has been available in all 54 African countries since 2016. Amazon Prime is not yet active in Africa, and Disney Plus has no official launch date. It will still be some time before the region has all the components in place. When it does, Netflix will hope to dominate.