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Traffic police come up with 11-point plan to improve relations with public

The Zimbabwe Republic Police (ZRP) National Traffic Branch has come up with an 11-point commitment plan to improve relations with members of the public.

File picture of police roadblock in Zimbabwe
File picture of police roadblock in Zimbabwe

According to the plan, the force is making a commitment to shun practices such as withholding motorists’ driver’s licences without the written consent of the owner, detain motorists at roadblock sites unnecessarily and inconveniencing law-abiding motorists, among others.

In a statement recently, the Officer Commanding National Traffic, Senior Assistant Commissioner Isaac Tayengwa, said their mandate was to protect life and property through the enforcement of the Road Traffic Act and related legislation.

“We derive this from Section 219 of our Constitution. As a branch, we have come up with an 11-point commitment plan which is aimed at improving our relations with the public as follows:

We will not abuse our authority by engaging in corruption; we shall exhibit appropriate police customer care practices;

we shall not withhold motorists’ driving licences without the written consent of the owner; we shall use discretion judiciously and be sensitive to motorists’ genuine plights;

and we shall collect no more or less than what is provided in the national deposit fines schedule,” he said.

Snr Asst Comm Tayengwa said: “We shall not detain motorists at roadblock sites unnecessarily; we shall not inconvenience law-abiding motorists;

we shall not cause congestion or accidents ourselves during traffic enforcements, but facilitate smooth flow of traffic and pedestrians; we shall all work towards building trust between the police and the general public; and we shall always display our name tags so that the public know who they are dealing with.

“We shall be transparent, accountable and respectful in all our dealings with our collective audience.

Let me take this opportunity to express our gratitude for the feedback we receive from the public as they help us to make corrections and improve our service delivery,” he said.

The police force, he said, would continue to train officers in traffic legislation and customer care so that they can interpret the law well and exercise appropriate customer care practices.

“Specifically on customer care, the public relations department also chips in and conducts customer care workshops for our members in all provinces. Furthermore, complaints against police are thoroughly and professionally investigated as we value feedback,” Snr Asst Comm Tayengwa said.

Police are still worried by the level of indiscipline in the central business district, especially by commuter omnibus drivers.“They drive against one-way streets, go through red traffic lights, avoid intersections and overtake dangerously, causing serious and fatal accidents in the process.

“We do traffic enforcements, but the major challenge we face is that when you enforce during peak hours, you cause congestion.

We are, therefore, resorting to recording the traffic infringement and recording the registration number plates of the offending vehicles and tracing the owners through Central Vehicle Registry.”

Snr Asst Comm Tayengwa said police has since launched an operation to bring to book drivers who operate vehicles without registration number plates.

“Plateless vehicles should not be on the roads; we are impounding them. Motorists should also be warned that we are recording all the offences they are committing and the long arm of the law will catch up with them,” he said.

The police has partnered with stakeholders such as the City of Harare, the Vehicle Inspection Department, Central Vehicle Registry, Road Motor Transport in an operation code-named “Sunshine City”, which is also targeting touts, illegal pirate taxis and general lawlessness on the roads. The Chronicle

  • mmmmmm takayisirana muganu ne porisi …

  • ngavabve mu road and it will cover all the points tinobva tafara. As long as tikaona zvima reflactor zvenyu mu road no relations will be improved

    • Said it like i thot. We jus don want them paRoad, they are a disgrace. Ryt now there is peace in the roads coz of their absence.

  • Kutaura hakunetse, asi kuita

  • There is need of change in language from Police Force to Police Service.

  • Muchati Bhuu

    Just remove the idiots from the streets…there were no crime incidences during the Army take over? Now the police are back..crime increases

    • truth

      You are a criminal riding high on the wave of the gun totting thugs, just wait when your child or wife is raped in day lite or run over by a kombi or mishika shika.

      • Muchati Bhuu

        Twenty roadblocks between Chitungwiza and Harare are just criminal @truth.You cannot sanitise such a scenerio even if your life depended on it.

    • Bruce G

      When they were stealing from us before this they knew it was wrong but they enjoyed it and benefitted from their corruption. Avatar Truth, if you were also benefitting, do not think you can fool us. We need order but not from this rotten police. If you are part of them just say so. Dont try to be too clever. ask dr stop it

  • Tangai matipa mari dzose dzamakatitorera matickets ose tinawo zvevenzai makachengetewa nesoja

  • They do not need to be on the road because they presence is undesirable

  • Avo vakakoniwa basa kare..vachagadzirei ko…ngavaende

  • They are counter productive

  • Cant even Enjoy travelling in our “own” country. eish !!!!!zrp

  • zrp is a bunch of failures

  • I wl forgive police on one condition tht is they must take zvimadrum zvawo vodzokera kustation vobva pard cz i lost a lot of money through these bogus

  • Jus get rid of spot fines and issue tickets then u are done. We can not do without yu as Police. accidents now on the increase owing to unroadworthy vehicles, unlicenced drivers etc. Spot fines no pliz

    • Which accidents are you talking about.

    • Do u want the statistics

    • From which source are you getting your statistics

    • Traffic safety

    • Lies, are you also a corrupt police officer.

    • Where am i coming in here? u mean there hasnt been an accident in Zimbabwe ever since the Police were chased away from the roads? be realistic young man there is no way this country can run without them.

    • So you trying to say there were no accidents mapurisa paaiva muroad?

    • Owk fine ngavabve muroad ko ma accidents but who then should attend to accidents since they can not be avoided like u suggesting

    • Ambulances and fire brigade will attend to accidents

    • Hoo

    • Lets try it then

    • There has been a sharp decline in road accidents since these thugs disappeared from our roads. Fact! With empirical evidence.

    • But they should also amend the the laws so that they give those fire fighters and ambulances powers to arrest and prosecute those liable

    • Tsano pamuchaitawo yenyu ndopamuchavhara muromo ,otherwise taurai henyu ,nharo dzamunadzo munengewo munazvowo baba imi

    • Zimbos makadzidza ofcoz but maemotions anokukundai at times. You hav to look at root cause of ths so called corruption. First thng is the legislation being used by the POLICE that is the weapon of corruption. A police officer is given laws nemalaw makers to enforce. Everythng that they say if u check its in different statutory instruments. So force yo mps to remove those laws n leave only importnt laws like arimuRoad taffic act. Bcoz as long as we have these laws we ar doomed mhosva hadziperi even if we pit you Tinashe Mufakose unongoba still. Dont blamd the Police only blame the law makers and the community yavatoo corrupt minded. Amongst all gvment departments l think police ndoine maprice arinani pacorruption coz vanotambira even pondo but kunana Vid uko ma150 zimra 1000 chaiyo unoibuda kuzoti kuvakuru uku so far maximum iri known 15 billion but takavharwa nekungoti POLICE ndombavha. Lets analyze as educated as we ar n be productive. Amen.

    • True Washington Chinyama

  • ngavabve muroad

  • We are ok without them

  • https://chat.whatsapp.com/GmEyMmDZeGH8jw2fL9r5s2

    Lets join this whatsap group and hear more about Zim current news from a reliable sources

  • Its so amazing how can every cop in Zim can be a traffic cop.

  • Musatsvage mhosva paroad be visible pama danger sport to save accidents.

  • Police are corrupt and were used by politicians to do their dirty work and they did with a smile on their faces flipped horrible rotten minds all of them

  • Kana varisemapurisa zvawo chimbotimiŕai mbiiiichana

  • It really boggles the mind why on earth it took you this long to respond to public out cry ?The fact remains the same that our force is made up of corrupt elements who are not even fit to be officers.The first thing that you should have done was to address the issue of corruption.You as the custodians of the law you have being found wanting in this regard.Many reports of corruption have been reported and the only course of action we have heard is of officers(culprits of corrupt practices) being transfered to other stations.The Avondale case comes to mind.Im sorry to say as of now all those 11 points that you raised will not bear any fruit until such a time you have rooted all those rotten apples out including the senior officers.The issue of targets is in such a bad taste and its a catalyst for corruption and as such must be stopped forthwith.An audit of you officers belongings can give you an insight of what has been happening.

  • emkay

    modzinga naCharity charamba wacho

  • Ummm no hardfeelings but I think its difficult for them to get acceptance from the public

  • And how is it that you couldn’t have done this in the first place, it’s just logic……🤔🤔🙄🙄

  • Relations dzei makatadaza kare , mese kuita hunhu hwakafumuka sama driver emakombi .

  • V.I.D are the only capable guys to take over roadblocks.The police shld stay away from the road.

    • V.I.D officers are worse off than the police.

    • VID my foot. Why road blocks in the first place. Road blocks are justifiable when a given fugitive is suspected on a particular road or hunt for a particular stolen car or heist car. Tonetserwei?

    • Ngavemo asi vasazara kudarika mota dzacho dzirimumugwagwa,kurwirwana nemapurisa kunge maticket emubhora haaaa vanozonyanyawo ,kuunganira mota umwe akati malights,umwe akati radio,umwe bhutsu dzako its a hazard aaaah iwe, havaite havaite

    • R right Jonas Marondedze

  • During zimdollar era .there was no road block

  • Kana vachida zvemuroad ngavapiwe mapick,shovels nemabhara vavhare mapotholes road inake,,they must leave motorists alone,,vakandibhowa kakawandisa.

  • You need a major overhaul

  • Imbavha idzo mu era yecashless iyi vaingodemander cash but they are government department vaiiti hakuna cash vachitononotsa kubasa

  • Imbavha idzo mu era yecashless iyi vaingodemander cash but they are government department vaiiti hakuna cash vachitononotsa kubasa

  • Corrupt mind yavo haichachinje

  • Corrupt mind yavo haichachinje

  • Mapurisa ngavagare muma station avo vakamirira Vanoita kuzomhangara nyaya dzavo zvemuroad siyai tifambe akasununguka kana pane azodawo kufarisa anongofa ndiye siyanai nemota dzedu

  • Mapurisa ngavagare muma station avo vakamirira Vanoita kuzomhangara nyaya dzavo zvemuroad siyai tifambe akasununguka kana pane azodawo kufarisa anongofa ndiye siyanai nemota dzedu

  • Zimbabwe should modernise no need for roadblocks. Cameras must be installed in roads to monitor traffic this will ease the tension between the public and police as well as reducing chances of these thieves taking bribes

  • Zimbabwe should modernise no need for roadblocks. Cameras must be installed in roads to monitor traffic this will ease the tension between the public and police as well as reducing chances of these thieves taking bribes

  • MBAVA!

  • MBAVA!

  • AKAWALALA! CORRUPTIONISTS! GO TO HELL!

  • AKAWALALA! CORRUPTIONISTS! GO TO HELL!

  • Where were all these point all along mapurisa leave us alone

  • I thought point number 1 was going to be ‘Resignation of the Commissioner’!Hapana chinyowani apa!

  • No comment coz handina mota asi vanongondisvota so

  • U can’t say they are the police who must work with the public they are abusers a cop who is 30 yes call a madala 70 yes iwe tiisire bhande urikutijairira haaaaa

  • They must go away to hell with their plans. Zimbabwe will survive without zrp cockroaches

  • Panongoda 1 point chete & it wl cover all other points “kubva paroad”

  • Vanodeiko muroad avo taneta nema door tea avo

  • commuter

    Please bring back the Police fast, disaster has occurred and will continue to. A lot of criminals are roaming the streets, traffic in Harare is hell now. The soldiers do not arrest and the vendors are now a menace. The country is going back to the pre-Mrambatsvina levels, meanwhile the Generals are busy looting the state funds. The country is a jungle now. It stinks! mishika shika country. Nonsense.

  • Hakuna chakanaka chichabuda kubva kuPolice

  • Kwarwadzaka kugara kukamba

  • Aewa to hell with your 11 000 points of abusing citizens

  • their roads are making our cars unroadworthy…if i hit a pothole are they going to pay for it. If they fix all their roads then we can start talking about fines. Unokwanisa kupinda mu pothole then one of your lights go out and you are charged $10 for that…its a lose lose situation for motorists

  • chunga

    None wants to see those thieves back on the roads aggain ever! Nobody.

  • Vanotora malicence pakati pesango pasina matoilets saka females vanogeza maoko kuti during their time

  • what a shame! You now want to come up with something after all the rubbish and corruption you have been involved in. To hell with your 10 point plan!!!!!!

  • No no no no we don’t need any relations with them we need few roadblocks, thats all. These PR compaigns will delay motorists.

    • Imagine from Beit-bridge up to Masvingo hw many road blocks are being mounted there,more than our Provinces in our country haaa ,u are on point my brother

  • Saka all along zvamaiita zvakanga zviri zvokungobira vanhu chete.haticha kutembayi chii chazoit kuti muchinje.takuda magunners.

  • In my opinion, the bad relationship between ZRP and the motoring public is irretrievable, thanks to the insatiable appetite for bribes by the inept officers. ZRP have to move mountains in order to get any semblance of trust from their “victims”. This PR gimmick of listing 11-point plans is futile and a very poor start. They have already dealt their reputation a fatal blow. The best they can do now is minimize their visibility on the roads. Should they find compelling reasons to appear on the roads at all, let it be for a very plausible cause!

    • Hakuna nyika yakadaro mdara even in SA police irimo muroad and tinotovapa mari. Jst stop offering bribe chete. Kana wasungwa pay yo fines or enda kucourt. They jst hav to put few blocks on the road chete kwete hobhoo avo aya. Kwete kuti hanzi ngavabve.

  • Noone and indeed NOBODY wants to see those corrupt officers back on the roads again.

  • Chikiti

    I was shocked at the lack of professionalism in the ZRP, it made me question how they even recruit these guys

    • Cde X

      It’s not about recruitment. Its about habits they decide to adopt once graduated. Course itself is very good. What happens after is the problem. And we know it always starts from the top. If boss is clean and is intolerant to bad practices then the lower ranked constable is more likely to behave.

  • zvazvakaoma! kutoita plan dzekuti vadzoke muroad havana dzimba hr vanhu ava vakungoda kugara muroad!

  • Nonsense we don’t want them on roads.Army must maintain

  • Harassment from the traffic police had reached a point that whenever i had to drive out of town,i would pray to God to protect me from the traffic police.Imagine from Gweru to Masvingo you would encounter : 1, at Cathedrall Hall there was plain clothes traffic police called “Zvinhata”
    2: road block at Senga rounabout
    3: roadblock at the Lodge
    4: road block just before Shurugwi,
    5: road block Unki Mine turn-off
    6: roadblock at Chachacha
    7: just before Mhandamabwe
    8 : Mashava
    9 : pa Mapostori just before Masvingo.These guys were causing civil unrest and could just stop you and tell you that your fine is $40.If you “cry cry” they tell you $10.If you ask for forgiveness they would tell you kuti “pano hapasi pa Sabhuku”.If you don’t have money to pay then they would phone a “Wrecker” obviously said “Wrecker” pays chegumi to them.Return journey you would obviously use Mvuma Road thinking it might be better,not knowing that you are jumping from the pan into a furnace.Gutu turn off you start burning,at Chaka you are roasted till crisp and finally Lalapanzi.There you know what hell is really like.Four drums blocking the road,four brothers and a sister,one plain clothes.These ones will take NUMBER ONE and when they are through you,its certain you would be back to hitch hiking.They drive the last nail in the coffin.So pliz Cde Chiwenga, President ED,Jesus H Christ and the God Almighty pindirai.

  • So they knew all along that they are not in good books with the public??

  • Transform into a police service from a police force. We are not in war-time

  • First they must explain how a car’s torn seats are a hazard to other road users to the extent that it becomes an offense that warrants a fine before they come back on the road

  • Aaaah

  • So if the army had not intervened the police would not have come with the so called 11 point plan.Very interesting.

  • 11 point plan my foot

  • Let’s hope they will stop operating like zanupf thugs on the roads.

  • Why would traffic cops use drums and spikes in a modern society. Very backwards indeed. They must come to S.A. and learn how traffic policing is done.

  • nxaaa

  • nxaaa

  • Police should explain why motorists are being penalised for not having a jack or a spare wheel does it affects other motorists, actually who is affected

  • We do not want them on the road period…all that money they were stealing from the public they could have put up cameras by now nxaa

  • Pablock soja anenge ane pfuti kumusana ivo njema pabhurukwe.chidzidzo chakanakisa.Army is nt salvation army

  • I think if you didn’t take onother measure ass our new gorvement this is serious …..this thugs so called zrp we don’t need them rather l had suffered a lot l don’t like them plz they is a lot for them to do than stilling from us

  • In this technology era why not embrace systems like SA.Ceate Traffic register. issue tickets.One roadblock can net many payment defaulters on a small laptop computer.As SA for advice.

  • No 50 blocks on 250 km road .that’s too much

  • After every 5km roadblocks, hatichada pliiiiz

  • Police ngaibve handiro NASA ravakapindira rekuwandira maridzavanu muroad

  • But the damage is already done

  • no 10 km roadblock kana yadaro tsvangson panyanga

  • Anodei muroad mapurisa

  • Those are just statements, it will take long before this Zanu Police change. They are both clueless and heartless.

  • Mapurisa zrp imbwa dzevanhu ngavamboende kuchikoro first

  • Hapana hapana…. Relationship yenyu neni is like a dead human being…. You cant do anything about it anymore

  • ZRP must go to hell

  • Make sure your plans will work coz so far hatidi kana kukuwonai. Makazvuwona kuti pamakaiswa paleave nemasoja we enjoyed peace

  • Kkkkkkkkkkkkk nyaya dzacho mapurisa anodiwa but ngavachinje unhu chete

  • Zimbos makadzidza ofcoz but maemotions anokukundai at times. You hav to look at root cause of ths so called corruption. First thng is the legislation being used by the POLICE that is the weapon of corruption. A police officer is given laws nemalaw makers to enforce. Everythng that they say if u check its in different statutory instruments. So force yo mps to remove those laws n leave only importnt laws like arimuRoad taffic act. Bcoz as long as we have these laws we ar doomed mhosva hadziperi even if we pit you Tinashe Mufakose unongoba still. Dont blamd the Police only blame the law makers and the community yavatoo corrupt minded. Amongst all gvment departments l think police ndoine maprice arinani pacorruption coz vanotambira even pondo but kunana Vid uko ma150 zimra 1000 chaiyo unoibuda kuzoti kuvakuru uku so far maximum iri known 15 billion but takavharwa nekungoti POLICE ndombavha. Lets analyze as educated as we ar n be productive. Amen.

  • FAQ

  • haiwawo

  • Cde X

    Zimbabwe should fully embrace advances in technology and not lag behind rest of the world. Start using the vehicle registry. Investment should be in police personal body cameras, as well as fixed road cameras. Cameras at traffic lights and major junctions would be very good for example at deterring bad drivers who beat traffic lights, especially the notorious kombis. At a click of a camera address of the owner of that offending vehicle is located through the central registry database.